Privacy Policy

Meridian Orbit Systems ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website.

1. Information We Collect

We may collect the following types of information through our website:

Information You Provide

• Contact form submissions, including your name, work email, company name, phone number, and message content
• Support request form submissions, including your name, work email, organization, phone number, service category, urgency level, preferred contact method, and detailed request description
• Any other information you voluntarily provide through website interactions

Automatically Collected Information

• Browser type and version
• Device type and operating system
• IP address (anonymized where possible)
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and contact form submissions
• To process and respond to support requests
• To improve our website content and user experience
• To analyze website usage patterns and trends
• To comply with legal obligations
• To protect against unauthorized access or misuse of our website

3. Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

We may use analytics services to help us understand website traffic and user behavior. This data is collected in aggregate form and does not personally identify you.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

4. Data Retention

We retain personal information collected through our forms for a reasonable period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and support requests are typically retained for up to 24 months. Analytics data is retained in aggregate form.

5. Security Practices

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Service Providers

We may share information with third-party service providers who assist us in operating our website, conducting our business, or serving you. These providers are contractually obligated to use your information only for the purposes we specify and to protect it appropriately.

7. Your Choices

You have the following rights regarding your personal information:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal requirements
• Opt out of analytics tracking through your browser settings
• Control cookies through your browser preferences

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us: